Tens of thousands of people rushed to the front line to protect the "lifeline" of the city.

Water workers in protective clothing enter the community service city water group for the picture.

Water workers in protective clothing enter the community service city water group for the picture.

  Every day, in the "Urban Operation Support Work" WeChat group composed of the key office of Wuhan Municipal Government and urban water, electricity, gas, fuel, communication, transportation, traffic control and other units, all kinds of coordination work are meticulous. "Guarantee the lifeline of the city without any mistakes!" Focus on overall planning, water affairs, traffic control and other departments closely cooperate, sewage treatment chemicals, oil products, disinfectant … … All kinds of transport vehicles are constantly gathering in Wuhan.

  Since the temporary closure of Wuhan’s passage from Han on January 23 and the suspension of traffic operations, as of February 9, more than 9 million citizens in Han have spent 18 days smoothly. As the lifeline and ballast stone of the city, water, electricity, gas, oil and communication are well supplied and stable and orderly. Behind this is the joint efforts of more than 20,000 security personnel every day.

  On February 8th, the Urban Operation Group of COVID-19 City’s Prevention and Control Headquarters introduced that in order to ensure that the relevant key parts and the people of the city have no worries during the epidemic prevention and control period, there are 24,000 people working in the urban operation sections such as water supply, power supply, gas use, oil use and communication every day, among whom 14,000 people are on the front line. They overcame many difficulties and tried their best to ensure the normal operation of the city even when their own protective materials were in short supply.

  Arrears are not stopped, and the water supply hotline serves 24 hours.

  According to the Municipal Water Affairs Bureau, as of February 5, the overall water supply situation in the city is stable and orderly. The average daily water supply in the city is about 4 million tons, and the water supply capacity in the city is 6.3 million tons/day, which can guarantee the daily water supply and the water quality meets the national health standards. In order to prevent the inconvenience of water use caused by arrears, water supply enterprises have also introduced measures to facilitate the non-stop water supply during the epidemic.

  The relevant person in charge of the Municipal Water Affairs Bureau said, "We give full play to the advantages of smart water affairs and use scientific and technological means to coordinate the dispatching of water pressure and water quantity." With the help of big data, cloud computing and other means, the water pressure in the city is sufficient and the pipe network is safe to operate.

  Regarding the water quality problems during the epidemic prevention and control period that citizens are concerned about, the city has continuously monitored the water quality changes by encrypting the frequency of water quality testing for factory water, pipe network water and peripheral water to ensure water quality safety.

  On February 2nd, there was no water in Mr Tian’s home in Qili New Village, Hanyang. Mr. Tian is a highly suspected COVID-19 patient and is isolated at home. Liuyong, deputy director of Hanyang Pipeline Institute of the Municipal Water Group, reminded everyone to wear protective clothing: "The water supply guarantee is not divided into objects, and the danger is also on." After on-site maintenance, the water problem in Mr. Tian’s home was solved.

  Since January 23, in order to reduce the probability of residents entering and leaving crowded places, the city has suspended the door-to-door copying business and temporarily closed the business hall. At the same time, keep the online channels open and the water supply hotline service 24 hours a day.

  There is no power outage due to arrears, and workers patrol dozens of kilometers of cable lines every day.

  From January 24th to February 6th, State Grid Wuhan Power Supply Company dispatched a total of 28,658 personnel and 4,278 vehicles for epidemic prevention and power supply protection. At present, the city’s power supply is all normal.

  During the epidemic prevention period, Wuhan Power Supply Company took measures to ensure the electricity consumption of people’s livelihood by paying arrears to residents. As of 24: 00 on January 28th, about 490,000 households in Wuhan were in arrears without power failure.

  After the city’s access roads were closed, Yu Nianchun, a group of young employees of Wuhan Power Supply Company’s cable inspection team, led by Sun Changqun, the squad leader, drove the "yellow pickup truck" more frequently to escort the main cable line of Wuhan Power Grid.

  Yu Nianchun said: "The situation is special now. There are few people staying in Wuhan. The unit is in short supply. If I can go, I will come." As promised, from the first day, he visited dozens of kilometers of cable lines every day, measured the temperature and circulation of more than a dozen cable terminals and intermediate joints, and evaluated the state through the data and made records.

  Zhao Bin, an ordinary electric power repairman in Wuhan, said, "In this special period, we must stick to our posts and deal with the emergency repair tasks that appear at any time. One night, I received a rush repair task, and the user lost power due to the failure of high-voltage cable. We started at 8 o’clock in the evening and didn’t return to the company until 1 o’clock in the morning. "

  There is no gap in the air source, so the medical staff can take a hot bath with ventilation on the same day.

  Since January 23, all employees of Wuhan gas industry have entered a "wartime state", and more than 2,000 employees of 88 gas companies have adhered to the front line to ensure that citizens use gas for their lives, medical institutions supply gas, and hospital construction projects are ventilated on time.

  The Municipal Urban Management Law Enforcement Committee and the Municipal Gas Management Office introduced that during this period, the urban management department focused on supervising gas enterprises to implement the safe and stable gas supply of medical institutions.

  From the beginning of the Lunar New Year, Zheng Hui, a line inspector of the Municipal Natural Gas Company, has been living in Changqing Management Station of Hankou Pipeline Institute. He patrols more than 60 kilometers every day, increasing the number and intensity of inspections on the pipe network around Jinyintan Hospital to ensure the safe operation of the pipe network and the safe use of gas by more than 180,000 households in the jurisdiction.

  On February 1st, Ziyang Lake Hotel, near Hubei Provincial People’s Hospital, was designated as the accommodation for medical staff in the hospital, and it was necessary to connect natural gas as soon as possible. WISCO Jiangnan China Gas Company acted quickly. After 8 hours of intense operation, natural gas was turned on, 3 hours earlier than expected, and the medical staff who stayed that night took a hot bath.

  According to statistics, from January 24 to February 7, the city supplied an average of more than 8 million cubic meters of natural gas every day; Accumulated supply of liquefied petroleum gas is about 250 tons; Vehicle natural gas is sold for about 300,000 cubic meters, with stable inventory and no shortage of gas source for the time being.

  Engineers crossed the quarantine area and installed video phones for the hospital.

  From February 6th to 7th, the maintenance engineers of Wuhan Branch of China Telecom fought all night in the front line of epidemic prevention communication support, and installed video phones for 16 designated hospitals.

  At two o’clock in the morning on the 6 th, the company was ordered to start the video phone installation work urgently. The company originally had more than 30 employees, but some of them went back to their hometown in advance on holiday, and some of them were isolated because of contact with suspected patients, and only 16 people could be called. Everyone knows the danger of more than a dozen circuits passing through the hospital isolation zone, but no one flinched. After nearly 30 hours of intense construction, almost everyone did not have a decent meal, but no one complained.

  Wuhan Municipal Communications Administration, together with the municipal economic and information department, will co-ordinate and organize the city’s communications enterprises to fight hard and overcome difficulties. There are countless such examples.

  At noon on February 1st, Huangpi Branch of Wuhan Telecom received a call from a user. A user in Outang Village of Changling was trapped in the bay because of the epidemic. Three children at home had to take online classes, and there was no network at home. I hope that Telecom can install the network at home.

  Due to the severe epidemic situation, rural roads were blocked, so Gao Hongli, a salesperson of Changling Branch of huangpi district Branch, and Huang Jinsong, a maintenance worker, rode motorcycles to the users’ homes against the cold wind and immediately wired them. It took only four hours from receiving orders to accepting and installing machines.

  According to the requirements of epidemic prevention headquarters, Wuhan Telecom opened video conferencing service for 50 key hospitals and isolated wards in the city. Open fixed line and broadband for a number of medical isolation points. Wuhan Mobile has completed the network testing and optimization of 49 isolation points, and Wuhan Unicom has implemented a number of site resource expansion.

  The fuel supply in the whole city is guaranteed if the oil is continuously supplied and the station does not close.

  During the anti-epidemic period, Sinopec Caidian Zhiyin Station and Jiangxia Wunan Gas Station provided 120 ambulances for all patients in the city with free refueling and free meals.

  More than 100 negative-pressure ambulances donated by the whole country to Wuhan arrived in Han late at night on February 5, and Sinopec Hanyang Nangang Gas Station provided a venue for vehicle handover, providing free refueling for all ambulances and free meals for drivers.

  At the beginning of the Wuhan epidemic, the Municipal Bureau of Commerce set up a command group for urban gasoline (diesel) oil supply, organized oil companies to start emergency plans, monitored the operation of the refined oil market every day, and coordinated and solved the difficulties and problems in oil supply, material transportation, employee commuting, and insufficient protective equipment at gas stations.

  On New Year’s Eve, employees of PetroChina Wuhan Sales Branch received a proposal to fight against COVID-19 sent by the company. In less than eight hours, a total of 100 party member and two party activists volunteered to fight.

  Li Shengxiong, an employee of Huangjinkou Gas Station of Wuhan Hanyang Branch of Sinopec, rode more than 20 kilometers from home to be on duty in order to ensure the duty on the second and third days of the New Year’s Day.

  Since the outbreak, nearly 410 gas stations of PetroChina, Sinopec, Total and large-scale private oil companies have insisted on normal business, and 92#, 95# and 98# gasoline and diesel are complete, ensuring that "the oil is constantly supplied and the station does not close" and doing its best to protect the needs of citizens and epidemic prevention units.

  (Reporter Wei Han Huang Shishi Tao Changning Zhang Ge correspondent Jin Bo Xie Minghui Xin Wang Cheng Jing Su Shouming Yang Jie Shang Yuming)